Total Access Medical - Direct Primary Care Blog

How a Concierge MD Communicates with Patients in Between Visits

Posted by Richard Stamps on Nov 13, 2014

One of the many benefits that gets people excited about concierge medicine is doctor accessibility.

Having a doctor's cell phone and email address almost sounds too good to be true, but in concierge medicine it's a reality. In fact, concierge MDs want to hear from their patients in between visits, for a variety of reasons:

  • They want to answer questions you might have forgotten to ask.
  • They want to clarify anything you didn't understand. Remember, you take in A LOT of info during doctor visits. It can be overwhelming and challenging to process everything at once.
  • They want to be there for you when you need them, not when the office is "open." Illnesses don't keep a 9-5, Monday through Friday schedule, which is why your concierge MD will encourage you to call, text, or email during the night or on weekends, as needed.
  • They want to cheer you on as you make progress. Your doctor is part of your wellness journey, which means he or she wants to know when things are working well or when you reach a milestone. Celebrating good health is a good thing, right?

Luckily, thanks to technology, communicating with your concierge MD is quite easy: they're only a screen swipe or mouse click away. That said, you might have concerns about sending and receiving sensitive data over the wire. We do as well. Patient confidentiality is of the utmost importance—always.

Listen to what one of our own concierge MDs—Dr. Daphne Goldberg—has to say about patient communications between visits, and learn what she does to keep patients' information secure at all times.

 

 

Interested in working with one of TAM's doctors? Set up a complimentary appointment with one of our concierge MDs today.

 

Executive Wellness